LIVEGOS® (hereinafter, “the Platform” or “we”), with registered address at Calle 41 Sur Leonides García CTM, Cozumel, QRoo, CP 77670, is responsible for the processing of your personal data, which we collect directly when you use our services or visit our website https://livegos.com.mx.
1. Personal Data We Collect
To provide our services, we request and collect the following personal data:
-
Identification data: name, email, phone number, address, etc.
-
Contact and billing data: address, RFC, payment method, bank information.
-
Usage data: information about your interactions on the platform and preferences.
-
Other data: any other information you voluntarily provide for the use or contracting of our services.
2. Purpose of Data Processing
Your personal data will be used to:
-
Provide, manage, and offer the services and products contracted on the Platform.
-
Process payments and carry out administrative, fiscal, and legal procedures.
-
Contact you to inform about updates, news, or promotions.
-
Handle inquiries, complaints, or claims.
-
Comply with legal and tax obligations.
-
Improve our services and user experience.
3. Transfer of Personal Data
Your personal data may be transferred to third-party service providers related to the Platform, such as:
-
Payment service providers (payment gateways).
-
Technology providers (hosting, storage, security).
-
Providers of tourist services or activities contracted by you.
-
Tax and regulatory authorities, when required by law.
In all cases, such transfers will comply with legal requirements and will only be used for the purposes described here.
4. ARCO Rights
You have the right to access, rectify, cancel, or object to the processing of your personal data (ARCO rights), as well as to revoke your consent for processing under the terms established by law.
To exercise these rights, you can contact us at:
-
Email: [email protected]
-
Phone: 9879898027
-
Address: Cozumel, Quintana Roo
5. Security Measures
LIVEGOS implements technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access.
6. Changes to the Privacy Notice
We reserve the right to modify this Privacy Notice at any time. Updated versions will be published on our Platform with the corresponding date.
